Computer Repair in Plymouth, MA
Power Up Boston is a managed IT and cybersecurity provider for South Shore businesses that still runs a repair bench at 24 Samoset St in Plymouth, MA. We repair Mac and Windows laptops and desktops: hardware failures, security cleanup of slow or compromised computers, data recovery, screen, keyboard and battery replacement, SSD and memory upgrades, and operating-system reinstalls. Drop it off Monday through Friday, 8:00 AM to 6:00 PM, or call (508) 617-1310 first and we will tell you honestly whether it is worth fixing.
We have repaired computers for Plymouth-area businesses and residents since 2009, and most of the machines on the bench on a given week belong to a small business: the front-desk PC that will not boot, the owner's laptop with a failing drive, the workstation that slowed to a crawl after an update. Most drop-offs get a diagnosis the same day, and you approve the repair and its price before we do anything.
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What we fix
The problems that come through the door most often:
- The computer will not turn on, shuts off randomly, or shows a blue screen, a folder with a question mark, or a spinning wheel that never ends.
- It has become painfully slow, the fan runs constantly, or the disk is full and nobody knows why.
- The machine is behaving as if something it should not be running is running: unfamiliar programs at startup, a browser that will not stay on its home page, security warnings nobody can explain.
- A hard drive crashed, a laptop was dropped, or a file was deleted and the photos, QuickBooks file, or client documents were not backed up.
- A cracked screen, a dead keyboard, a battery that lasts twenty minutes, a broken charging port, or a liquid spill.
- A new machine needs everything moved over from the old one, or Windows or macOS needs a clean reinstall.
Repair services
Diagnostics
We test power, storage, memory, thermal condition, and software before recommending anything, and we tell you the cause and the options, including 'replace it,' when that is the right answer.
Mac and PC hardware repair
Laptop screens, keyboards, trackpads, batteries, charging ports, fans, and power supplies; desktop drives, memory, power supplies, and boards. MacBooks, iMacs, and every major Windows brand.
Security cleanup for slow or compromised computers
Removal of unwanted software and browser add-ons, a clean rebuild when the system can no longer be trusted, and a check of the email and cloud accounts signed in on that machine afterward, so the problem does not come straight back.
Data recovery
Recovery from failing or failed hard drives and SSDs, deleted files, corrupted systems, and drives from machines that no longer boot. When a drive needs a clean-room lab, we tell you before you spend anything.
SSD and memory upgrades
Replacing a spinning hard drive with an SSD is the single most effective fix for a slow but otherwise healthy computer. We clone your existing system to the new drive so everything is where you left it.
Operating-system reinstallation and cleanup
Clean installs of Windows or macOS, driver and update installation, removal of bloatware, and startup and performance tuning with your files and programs preserved.
Data transfer and new-computer setup
Migration of files, email, browsers, and settings to a new machine, printer and Wi-Fi setup, and secure wiping of the old drive before it is recycled or resold.
Business workstation and laptop service
For offices, we repair or replace workstations with minimal downtime, keep spare machines imaged when it makes sense, and fold ongoing maintenance into a managed IT plan if you want problems caught before they become drop-offs.
At a glance
- Mac & PC hardware repair
- Security cleanup for slow or compromised computers
- Data recovery services
- Operating system reinstallation
- SSD & memory upgrades
- Screen, keyboard & battery replacement
- Business workstation & laptop service
- Same-day diagnostics on most drop-offs
How it works
Drop-off, phone, or on-site for businesses, the steps are the same.
- 1
Bring it in or call
Drop the machine at 24 Samoset St, Plymouth, MA 02360, Monday through Friday between 8:00 AM and 6:00 PM. Bring the charger. If you are not sure it is worth the trip, call first and describe the symptoms.
- 2
Diagnosis
We test the machine, identify the cause, and note anything else we see (a drive that is about to fail, a backup that has not run in a year).
- 3
Clear quote, your approval
You get the repair options with a price for each and our honest recommendation, including when a repair costs more than the machine is worth. Nothing happens until you say yes.
- 4
Repair
Parts are ordered if needed, the work is done, and the machine is tested again before pickup. We call or text when it is ready.
- 5
Pickup and follow-up
We walk you through what was done and how to avoid a repeat, and we are a phone call away if anything is not right afterward.
Why a local Plymouth repair bench
Power Up Boston has been based at 24 Samoset St in Plymouth, MA since 2009. In 17+ years we have worked with 1,622+ businesses across 68 communities on the South Shore, Cape Cod, and Greater Boston, and we hold a 4.9/5 rating from 129 Google reviews (as of October 2026). Call (508) 617-1310 and a person picks up.
You can talk to the technician who is working on your machine, in person, at a real shop in downtown Plymouth. There is no mail-in, no call center, and no upsell script. Residents from Plymouth, Kingston, Carver, Duxbury, and Plympton drop off here; businesses across the South Shore have us come to them.
Because we also manage networks and security for local companies, we see the whole picture: if a security cleanup shows that the email account signed in on that laptop was compromised too, we fix that, not just the laptop.
When repair is not the answer
A business that brings us the same kind of problem twice a year usually does not have a repair problem; it has a maintenance problem. If your office runs five or more computers, nobody is applying updates on a schedule, and a dead machine means a person sits idle for a day, the fix is a managed IT plan rather than another drop-off. Our managed IT services in Plymouth page explains what the flat monthly agreement covers: monitoring on every device, patching, backup checks, a helpdesk your staff can call, and spares ready before a failure, so most of what lands on this bench never happens.
If the machine came in because of a suspicious email, a login that was not yours, or a password that stopped working, the computer is the symptom. Our cybersecurity services in Plymouth page covers what actually closes the door: multi-factor authentication on email, managed endpoint protection on every workstation, filtered email, and backups an attacker cannot delete. We will repair the machine either way; we will also tell you plainly when the repair alone will not keep it from happening again.
How repair pricing works
Diagnosis comes first so the quote is based on what is actually wrong. Labor is quoted per repair, parts are itemized, and you approve the total before work starts. If a machine is not worth repairing, we say so and can help you choose and set up a replacement instead. Often an SSD and memory upgrade makes a five-year-old machine feel new for far less than a replacement; when the repair would cost more than the computer is worth, we tell you and help you move your data to a new one. We would rather you come back for the next problem than pay for a repair you should not have done.
Before you drop off
- Bring the power adapter and, for laptops, any external drive you use for backups.
- Write down the login password or be ready to enter it; we need to sign in to test.
- If the problem is data-related, stop using the machine. Every write reduces what can be recovered.
- If you think the machine has been compromised, change your email and banking passwords from a different device right away, then bring the computer in.
“Nothing but great things to say about Chris and Power Up Boston! Customer service is A+++ Always available when I need them. They handle all our IT, cameras, and networking. Couldn't run my business without them.”
HVAC Business Owner
Commercial HVAC Company
Frequently asked questions
Where do I drop off my computer in Plymouth?
24 Samoset St, Plymouth, MA 02360, Monday through Friday from 8:00 AM to 6:00 PM. Call (508) 617-1310 if you would like to check we are free before you head over.
How long does a repair take?
Most drop-offs are diagnosed the same day. Security cleanups, upgrades, and reinstalls are usually turned around in a day or two; hardware repairs depend on parts availability, and we tell you the expected time with the quote.
Do you repair Macs?
Yes. MacBook Air, MacBook Pro, iMac, and Mac mini, including screens, batteries, storage, and macOS issues, alongside every major Windows brand.
Can you recover data from a crashed hard drive?
In many cases, yes. We recover from failing drives, deleted files, and unbootable systems in our shop. If a drive has physically failed and needs a clean-room lab, we tell you up front so you can decide before any cost is incurred.
Do you repair computers for businesses, or only walk-ins?
Both, and businesses are most of the work. For offices on the South Shore we repair on site or swap in an imaged spare so staff keep working, and for companies that would rather not have failures at all, our managed IT plans keep every workstation patched, monitored, and backed up so most problems are caught before they become drop-offs.
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Local Service Areas
Towns where this service is frequently requested. See all 68 communities on our service areas page.
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Trusted since 2009 · 5-star rated on Google · On-site support across Plymouth, South Shore, Cape Cod & Greater Boston