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Power Up Boston
Backup & Disaster Recovery

Cloud Backup & Disaster Recovery for Boston & South Shore Businesses

Power Up Boston provides managed cloud backup services and disaster recovery for businesses in Boston, on the South Shore, and in Plymouth, where our office is: automated image backups of servers and workstations, Microsoft 365 and Google Workspace backup, off-site and immutable copies that ransomware cannot delete, scheduled restore tests, and a written recovery plan so you know how long getting back to work will actually take. The point is not the backup; it is the restore.

If you are not certain your backups ran last night, or nobody has ever restored a file from them, that is the problem we solve.

Get a Free Backup & Disaster Recovery Assessment

We'll review your current setup, identify immediate risks, and recommend next steps in plain English.

Who this is for

Backup conversations usually start after a scare or a near miss:

  • A server drive failed and the 'backup' turned out to be an external drive that stopped syncing two years ago.
  • Ransomware hit and the backups were on the same network share, encrypted along with everything else.
  • An employee deleted a client folder (or a whole SharePoint library) and Microsoft's retention window had already passed.
  • The insurance application or a customer contract asks for a business-continuity plan with a stated recovery time, and there isn't one.
  • The practice-management, accounting, or job-costing database is the business, and it lives on one aging machine.
  • Fire, flood, or a power event took out the office and the question became 'where is our data, and can we work from somewhere else?'

What's included

We follow the standard practitioners use: multiple copies, on different media, with at least one off-site and one that cannot be altered. In practice that means:

Server and workstation image backups

Full-system images of servers and critical workstations taken on a schedule, so a failed machine can be restored whole (bare metal or to a virtual machine) rather than rebuilt from scratch and reinstalled application by application.

Local backup appliance or storage

An on-site backup target for fast restores of large files and whole systems, sized for your data and retention. Local copies are what get you back in hours instead of days.

Off-site cloud backup and replication

Backups replicated to secure cloud storage, so a fire, theft, or flood at the office does not take your data with it. Retention policies are set to your business and compliance needs.

Immutable, ransomware-resistant copies

At least one copy that cannot be changed or deleted for a defined period, even by an administrator account. This is the control that makes ransomware survivable.

Microsoft 365 and Google Workspace backup

Email, OneDrive and SharePoint or Google Drive, Teams, and contacts and calendars backed up independently of the platform's own limited retention. Cloud providers keep your service running; they do not promise to get back the file you deleted last quarter.

Granular file and mailbox recovery

Restore a single file, a folder, a mailbox, or a specific version from any point in the retention window, without restoring the whole system.

Monitoring and verification

Every backup job is monitored, failures are alerted to us and fixed, and backups are verified as restorable rather than just 'completed.'

Scheduled restore testing

We restore real systems and files on a schedule and record the results and timing. A backup that has never been restored is untested, and we do not let clients run on untested backups.

Written disaster recovery plan

A plain-language plan that lists what is protected, where the copies are, who does what, expected recovery times for each system, and how staff work while the office is down. It doubles as the business-continuity document insurers and customers ask for.

Recovery when it counts

When something happens, we run the restore: spinning a server up from an image, recovering the mailbox, or bringing the business up in a temporary location. You call one number.

At a glance

  • Automated server & workstation image backups
  • Local appliance plus off-site cloud copies
  • Immutable, ransomware-resistant retention
  • Microsoft 365 & Google Workspace backup
  • Granular file, folder & mailbox recovery
  • Bare-metal & virtual machine restores
  • Scheduled restore testing & verification
  • Written disaster recovery plan

How it works

  1. 1

    Quick call

    What systems and data you have, where they live (server, cloud, workstations), what you cannot afford to lose, and how long you could operate without each system.

  2. 2

    Free assessment

    We inventory data sources, check whatever backups exist today, look at how they would survive ransomware or a site loss, and estimate real recovery times.

  3. 3

    Proposal

    Backup targets, cloud storage and retention, licensing per server, workstation, or user, and monitoring are itemized. Options for faster recovery are shown with their cost so you decide what downtime is worth avoiding.

  4. 4

    Deployment

    Agents and appliances installed, cloud replication and immutability configured, initial full backups completed, and the first restore test run and documented.

  5. 5

    Monitoring, testing, and reviews

    Daily monitoring, scheduled restore tests, and periodic reviews of retention and coverage as your business adds systems and data.

Why a local Plymouth team

Power Up Boston has been based at 24 Samoset St in Plymouth, MA since 2009. In 17+ years we have worked with 1,622+ businesses across 68 communities on the South Shore, Cape Cod, and Greater Boston, and we hold a 4.9/5 rating from 129 Google reviews (as of October 2026). Call (508) 617-1310 and a person picks up.

When a server dies at 7 AM, you want someone who can be at the office with a replacement drive and the local backup appliance, not a support portal. We are on Samoset St in Plymouth and cover the South Shore, Cape Cod, and Greater Boston, and we already know your systems because we set the backups up.

Backup is also tightly tied to security and day-to-day IT. We fold it into managed IT plans for most clients so monitoring, patching, and recovery are handled by one team.

Cloud backup for Boston businesses

Boston-area offices are increasingly remote-first: a Microsoft 365 or Google Workspace tenant holds the email, the files, and the Teams or Drive history, laptops are spread across the city and the South Shore, and there may be no server at all. Cloud backup services for that kind of business mean backing up the tenant itself (mailboxes, OneDrive and SharePoint or Google Drive, Teams, contacts and calendars) to independent storage, backing up the laptops that hold work in progress, and keeping an immutable copy outside the tenant so an attacker with an admin password cannot wipe both the data and the backup.

That is the service we run for businesses in Boston, Quincy, Braintree, Weymouth, Hingham, Milton, and Dedham as part of the flat-rate agreement on our managed IT services for Boston and the South Shore page, and on its own for businesses that already have IT support and only need the backup side handled properly. Monitoring, verification, and restores are done remotely; a technician drives up Route 3 from Plymouth when a local appliance or a server needs hands.

Online backup for businesses in Boston is usually the first thing a new client asks about, and it is where the honest answer surprises people: the sync folder on every laptop is not a backup, and the Microsoft or Google retention window is not a backup either. We put an independent, versioned copy of the tenant and the endpoints somewhere an attacker with a stolen password cannot reach, then we go a step further than most online backup services and plan the recovery. Disaster recovery in Boston for an office with no server is mostly about identity and access: who resets the accounts, how staff sign in from a borrowed laptop, which systems come back first, and how long each step takes. For an office that still has a server, it is also about where that server runs while the hardware is replaced. We write both down, test them, and keep the plan current as the business changes.

Backup and disaster recovery on the South Shore

Plymouth is where we are based, and backup and disaster recovery for South Shore businesses is the version of this service with a technician in the building: a local backup appliance sized to the server, an off-site and immutable cloud copy, Microsoft 365 or Google Workspace backup for the tenant, and scheduled restore tests done on site. Most of these clients are within a short drive of Samoset St: medical and dental practices, contractors, and retailers in Plymouth itself; the Route 3 industrial parks and medical offices in Kingston; the dental, medical, and private-school clients in Duxbury; the Route 53 and Route 139 businesses in Hanover and Pembroke; and the towns in between. Cloud backup on the South Shore has the same design rules as it does in Boston, but when a server dies at 7 AM the difference is that a technician from Plymouth drives to the appliance and starts the restore in person.

The town links under Local Service Areas below go to each area's page. If you are not sure whether the external drive under the desk is still doing anything, the assessment is free and the answer is usually quick.

Disaster recovery planning

A disaster recovery plan answers two questions for each system before anything goes wrong. How far back can we afford to lose work (the recovery point, which sets how often the backup runs)? And how long can we be without this system (the recovery time, which decides whether a local appliance that can run the failed server as a virtual machine is worth it, or whether cloud-only restores are acceptable)? We write those answers down per system, in plain language, with who does what and how staff work while the office is down.

Then we test it. Scheduled restores of real files and real systems, with the timing recorded, are what turn the plan from a document into something you can rely on. The results go to you, and the plan is updated when the restore shows a number that is longer than the business can live with.

How backup pricing works

Backup is priced by what is protected: per server, per workstation, per Microsoft 365 or Google user, plus storage for the local target and cloud retention. Longer retention and faster recovery options cost more, and the proposal shows exactly what each buys. Most businesses find the monthly cost is a small fraction of a single day of downtime, and the assessment gives you both numbers to compare.

Backup versus disaster recovery

Backup answers 'do we have a copy?' Disaster recovery answers 'how fast are we working again?' A file-level backup with no plan can leave a business down for days while a server is rebuilt. Image backups, a local appliance that can run a failed server as a virtual machine, and a written plan turn the same event into a matter of hours. We design for the recovery time you need, not just for a copy.

Cloud backup is also not the same as cloud migration. Moving email and files into Microsoft 365 or Google Workspace is covered by our cloud services page; this page is about protecting the data wherever it already lives.

“I am happy I stumbled across Power Up Boston. Apple quoted me over $450. Alan was my savior! Honest, smart, and professional. Will definitely be back and recommend to everyone.”

Melanie Powers

Satisfied Customer

Frequently asked questions

Is cloud backup enough on its own?

For a business with no server and everything in Microsoft 365 or Google Workspace, an independent cloud backup of the tenant plus the laptops, with an immutable copy, can be the whole design. For a business with a server or a line-of-business database, cloud-only restores are slow for whole systems, so we pair the cloud copy with a local appliance that can run the failed server while the hardware is replaced. The assessment tells you which case you are in.

Do you back up Microsoft 365?

Yes. Mailboxes, OneDrive and SharePoint, Teams, and contacts and calendars are backed up to independent storage with its own retention. Microsoft keeps the service running and offers limited retention for deleted items, but it does not protect you from accidental or malicious deletion after that window, ransomware that syncs through OneDrive, or a departed user's data being purged. Google Workspace is handled the same way.

How often are restores tested?

On a schedule, with real restores of files and systems, and we record how long they took. You get the results. A backup that has never been restored is untested, and we do not let clients run on untested backups.

What is a disaster recovery plan?

A plain-language document that lists what is protected, where the copies are, who does what, the expected recovery time for each system, and how staff work while the office is down. It doubles as the business-continuity document insurers and customers ask for, and it is kept true by the scheduled restore tests.

How often should we back up?

Servers and critical databases typically back up several times a day; workstations and cloud data at least daily. We set frequency by how much work you could afford to redo, which the assessment helps you decide.

Can ransomware encrypt the backups too?

It can, if the backups are just another network share. That is why we keep an immutable copy that cannot be altered or deleted for a set period, plus an off-site copy that attackers on your network cannot reach.

We have an external drive that backs up nightly. Isn't that enough?

It is better than nothing, but it fails silently, it is usually on site, and it is often connected to the same machine that ransomware would encrypt. The assessment will show whether it is actually running and what it would and would not survive.

Need Reliable IT Support in Plymouth or the South Shore?

Schedule a free on-site assessment. We’ll review your IT, cybersecurity, and physical security setup, then give you a clear plan with practical next steps.

Trusted since 2009 · 5-star rated on Google · On-site support across Plymouth, South Shore, Cape Cod & Greater Boston