MetroWest Managed IT Services

MetroWest Managed IT Services for Framingham, Natick & Marlborough Businesses

Fully managed IT in MetroWest generally runs $95 to $175 per user per month, and with Power Up Boston you get a flat per-user rate, a named response-time commitment on every ticket, and a documented 30-day onboarding that starts with a full inventory of your network, endpoints, backups, and user accounts before we change anything. We are an independent Massachusetts IT company, in business since 2009 from our Plymouth office at 24 Samoset St, covering 68 towns including Framingham, Natick, Marlborough, Ashland, Sudbury, Hopkinton, and the rest of MetroWest, with HIPAA, PCI, and MA WISP (201 CMR 17.00) requirements built into the standard plan rather than sold as an upgrade.

Full-Scale Infrastructure Management

Complex environments need expert oversight. We manage Framingham IT infrastructure comprehensively: data centers, networks, endpoints, cloud. Enterprise service, local presence.

Corporate-Grade Security

Framingham businesses require robust cybersecurity. We implement advanced protection including SIEM, endpoint detection, email security, and compliance frameworks. Defense that works.

Hybrid Cloud Solutions

Modern businesses need flexible infrastructure. We design and manage Framingham hybrid cloud environments combining on-premises and cloud resources. Optimized performance, controlled costs.

Strategic IT Partnership

Technology decisions impact your bottom line. We work with Framingham business leaders to align IT investments with strategic goals. Plan smarter, execute better.

Executive-Level Support

Expect premium service. Our Framingham clients get priority response, dedicated account management, and proactive recommendations. White-glove treatment, technical excellence.

Trust Signals You Can Verify

Serving MetroWest and beyond since 2009. Professional expertise, responsive service. 1,600+ businesses trust our partnership.

What the first 30 days look like

The onboarding described above is the same documented process we run for every managed IT client, and it is worth spelling out because it is where most provider switches go wrong:

Inventory. We record every workstation, server, firewall, switch, access point, printer, cloud tenant and user account, and who owns each vendor relationship (ISP, phone, line-of-business software). Nothing is changed until this exists.
Monitoring and alerting goes on every managed device, so we see failing drives, missed patches and offline backups before you do.
Backups are verified, not assumed. We confirm what is being backed up, where the off-site copy lives, and run a test restore. If the answer is "nothing" or "a USB drive", that becomes the first project.
Patch management and an endpoint protection and email security baseline are rolled out in waves so nobody's week is interrupted.
Helpdesk handover. Your staff get one number and one email address for unlimited remote support, and we schedule on-site visits for anything that needs hands on hardware or cabling.

After that, the work is steady: patching, backup monitoring and restore testing, vendor management and procurement, and a periodic review of what is aging out. The full scope is on our managed IT services page; the compliance side (HIPAA, PCI DSS, MA WISP, CMMC) is covered under cybersecurity.

Frequently asked questions

Is support remote or on site? Both. Most tickets are resolved remotely within the response-time commitment; on-site visits are scheduled when hardware, cabling or a site walk is needed.

Do we have to replace our equipment to start? No. We inventory and monitor what you have, then give you a prioritized list of what is at end of life, with no obligation to buy through us.

Need Managed IT Services in Framingham?

If you need managed IT services in Framingham, contact Power Up Boston for a free assessment.

Need Reliable IT Support in Plymouth or the South Shore?

Schedule a free on-site assessment. We'll review your IT, cybersecurity, and physical security setup, then give you a clear plan with practical next steps.

Trusted since 2009 · 5-star rated on Google · On-site support across Plymouth, South Shore, Cape Cod & Greater Boston

MetroWest Managed IT Services | Framingham to Marlborough